Supplier Registration

Many questions regarding the requirements and process for becoming an approved supplier can be answered by a careful review of the information found on this website.

1. The initial step to supplier registration is to fill out a Supplier Questionnaire and fax or email it to the appropriate contact person. Should a supplier desire to do business with multiple locations, a questionnaire needs to be filled out and sent to the respective contact person at each location.
2. Suppliers are evaluated on the information recorded on the Supplier Questionnaire, as such it is important that the questionnaire be filled out in its entirety. Applicable business certificates, quality manual index, and NADCAP certification must be attached, as applicable.
3. If the supplier meets the requirements for doing business with Elbit Systems of America and a need exists for the supplier’s products or services, the supplier will be contacted and given information regarding the next steps in the approval process. If there is no need for the supplier’s products or services, the questionnaire will be kept on file for future reference.
4. A Supplier Corrective Action Request (SCAR) may be issued to address deficiencies documented in the questionnaire. The approval process may be postponed until the implementation verification can be completed.
5. Some locations require a Quality Systems Audit of the supplier’s business practices, process, and services before granting approval. The supplier will be notified if this is required. Printed Circuit Assembly suppliers and mechanical suppliers may have a manufacturing capability audit performed by an applicable subject matter expert prior to scheduling a Quality System Audit.
6. An on-site audit may not be required for suppliers with a current AS9100 and/or ISO-9001 certification from an ANAB approved audit firm, but may be conducted at the discretion of Supplier Quality Engineering (SQE).
7. Upon completion of the supplier approval process a letter of approval may be sent to the supplier. The supplier will also be notified of the type and level of approval granted.

Supplier Performance Measurement Process

1. Supplier performance is measured by the quality and on-time delivery of the Supplier’s products and services
2. Suppliers are given quality and delivery ratings based on their performance. Each location has a specific rating system. For example, the following rating system is used at our Fort Worth, Texas location:
   
   

   	Percentage	Rating	Description
   Quality	99% or greater	Green	Supplier meets or exceeds all standards
   	Less than 98%	Yellow	Supplier products and/or services need improvement
   	Less than 96%	Red	Not acceptable. Deferred status possible
   Delivery	98% or greater	Acceptable
   	Less than 98%	Unacceptable

   
   
3. Quality may be rated according to conformance to the following:
   • Industry quality system standards
   • Specific quality system requirements as outlined in our Quality Codes and Clauses
   • Purchase Order/Drawing requirements
   For instance, the quality of products is rated on the basis of the comparison of total piece parts received by Elbit Systems of America to the piece parts accepted based on the above standards and requirements. The more parts accepted by Elbit Systems of America the higher quality rating the Supplier receives.
4. Suppliers of product and services are rated on the basis of delivery performance of a suppliers promised date to the actual delivery date. Each location has specific on-time delivery standards. For example, at one location product or services received within the time period of 5 days early to 0 days late are considered on time. Deviation from these standards could result in the Supplier receiving a lower delivery rating.
5. A trend of poor performance may result in a request for corrective action. This request may come in the following forms:
   • The issuance of a Supplier Corrective Action Request (SCAR). This form is used to correct deficiencies in non-conforming products and services
   • A teleconference with the Supplier
   • An on-site meeting utilizing cross functional teams
6. Suppliers are encouraged to maintain the highest level of quality and delivery standards. Consistent substandard quality or delivery performance is deemed unacceptable and could result in the Supplier being removed from the Approved Supplier List.